Frequently Asked Questions

General

We work with display manufacturers and creators who need reliable, quality parts for their retail displays. Our products help ensure displays are stable and functional.
We supply components to companies in the beverage, food, nutritional products, pet supplies, electronics, hardware, home goods, and club store industries.

Yes, we offer custom options. We can adjust the diameter, length, and turndown details to meet your specific needs.
Our shelf tubes are recyclable, with options like pre-tinned lock seams and zinc-plated weld seams.
All UD-Direct products are made in the USA!

Using our display supports provides:
- Stability: Wire feet keep poles upright for pole toppers, even with heavier items. Shelf tubes also support and maintain the integrity of the shelves on the display.
- Customization: Parts made to fit your specific display requirements.
- Cost-Savings: Reliable support reduces the chance of display failure and product damage.
- Easy Assembly: Designed for straightforward integration into your display.
Our products work well with temporary POS displays, corrugated displays, and permanent retail fixtures.
Our supports are made from steel. Galvanized steel options are available for added rust protection.
Our display supports are designed to work with a variety of shelving materials, including corrugated board, wood, and some plastics. The specific compatibility will depend on the dimensions and weight-bearing requirements of your display. We recommend contacting us with the details of your project so we can recommend the most suitable support solution.

UD Direct specializes in customizing display support orders. Contact us with your specific requirements, and we will work with you to create the perfect solution for your display needs.
Our standard turnaround timeis two weeks. The timeline for a custom order depends on the complexity of the design and the quantity required. There is also no charge for expediting your order. Contact us to discuss your specific needs, and we can provide a detailed timeline.
Quality display supports are crucial for maintaining the integrity of your displays, preventing product damage, and ensuring a positive customer experience. Investing in reliable supports can save you money in the long run by reducing the risk of display failure and product loss.
We ship our products from coast to coast in the United States and we also can work with your freight forwarders when shipping to Canada. Contact us to discuss your specific shipping needs.
Order confirmations are sent to the customer within 24 hours of receipt of purchase. The confirmation includes: details & confirmation of lead times, cost, dimensions, ship to information, carton copy instructions, etc.