Frequently Asked Questions

General

  • We work with display manufacturers and creators who need reliable, quality parts for their retail displays. Our products help ensure displays are stable and functional.

  • We supply components to companies in the beverage, food, nutritional products, pet supplies, electronics, hardware, home goods, and club store industries.

Product-Related

  • Yes, we offer custom options. We can adjust the diameter, length, and turndown details to meet your specific needs.

  • Our shelf tubes are recyclable, with options like pre-tinned lock seams and zinc-plated weld seams.

  • All UD-Direct products are made in the USA!

Technical & Application-Related

  • Using our display supports provides:

    • Stability: Wire feet keep poles upright for pole toppers, even with heavier items. Shelf tubes also support and maintain the integrity of the shelves on the display.

    • Customization: Parts made to fit your specific display requirements.

    • Cost-Savings: Reliable support reduces the chance of display failure and product damage.

    • Easy Assembly: Designed for straightforward integration into your display.

  • Our products work well with temporary POS displays, corrugated displays, and permanent retail fixtures.

  • Our supports are made from steel. Galvanized steel options are available for added rust protection.

  • Our display supports are designed to work with a variety of shelving materials, including corrugated board, wood, and some plastics. The specific compatibility will depend on the dimensions and weight-bearing requirements of your display. We recommend contacting us with the details of your project so we can recommend the most suitable support solution.

Ordering & Support

  • UD Direct specializes in customizing display support orders. Contact us with your specific requirements, and we will work with you to create the perfect solution for your display needs.

  • Our standard turnaround time is two weeks. The timeline for a custom order depends on the complexity of the design and the quantity required. Contact us to discuss your specific needs, and we can provide a detailed timeline.

  • Quality display supports are crucial for maintaining the integrity of your displays, preventing product damage, and ensuring a positive customer experience. Investing in reliable supports can save you money in the long run by reducing the risk of display failure and product loss.